Terms & Conditions 2016-10-12T19:49:05+00:00

Making A Purchase

Pricing
All prices are in Euros (EUR).
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
The prices displayed include packaging and shipping worldwide and germany. Standard delivery method for the germany ist DHL, Air Mail for the rest of the world.

Delivery Schedule
We will normally dispatch orders within one to two business days from receipt of order. Items are shipped from our Headquarter in Germany. Delivery times quoted are estimates of the time taken to deliver from the time of placing the order. They are approximations only and not of any contractual effect. Delivery times can be unpredictable and can vary according to postal company delays, weather conditions, seasonal loads, customs delays and increased security levels within air transport. Deliveries will not be deemed as lost until 31 calendar days have elapsed.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Guarantee
We guarantee your satisfaction. Please see our returns policy for details.

Contacting Us
Please email us using the following Email: shop@das-kollektiv.net

Remittance Terms
All payments must be received and authorised before shipment.